When you shop with us, you have an extended returns period up to 28 days for a full refund. If our product doesn't perform for you, we'll take it back.
1. Start a return: submit your return request through our Returns Centre below within the 14 day return request timeframe which starts from the day your order is delivery. Unfortunately if a request has been made outside this period, we're unable to accept it.
2. Allow up to 48 hours for your return request to be processed.
3. Once approved, return your item(s) within the additional 14 day return timeframe which starts from the approval date to receive a full refund, or return item(s) within an extended 15 - 28 day return timeframe for a refund to store credit.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must not be worn, washed or altered in any way.
- Returns will not be accept if the original hang tag has been removed.
- You must return your item(s) back to us no later than 14 days from the delivery date. You are responsible for the cost of your returns.
- We reserve the right to refuse returns are shipped after the 28 day grace period has expired or for items that haven't been returned in their original condition.